England · Guides

Key return and meter readings at move-out

Create proof of key handover, meter readings, date and recipient before leaving the property.

Short answer

Use a dated receipt or written confirmation naming the property, recipient, number of keys and each meter reading. Keep matching photographs and delivery messages.

What to do next

  1. List every key, fob, remote and access card.
  2. Photograph readable meter values with the meter identifier.
  3. Get a dated signature or written confirmation from the recipient.

Evidence to collect

0 / 5

Scope and limits

This is a self-service information page for renters in England. It does not review your documents, decide a dispute or replace qualified help for urgent, high-value or complex matters.

Official sources

These official pages are the starting point for this England summary. Your tenancy type and dates can change the route.

Common questions

Common questions

How can I prove that keys and meter readings were handed over?

Use a dated receipt or written confirmation naming the property, recipient, number of keys and each meter reading. Keep matching photographs and delivery messages.

Which records should I collect for “Key return and meter readings at move-out”?

Start with: Lease or tenancy agreement and amendments, Dated photographs or video with room labels, Key handover receipt and meter readings, Emails, messages and letters with the landlord or agent, Bills, calculations, meter readings and payment history. Do not share names, addresses or account details publicly.

Private in your browser

Organise my deposit deductions

Free browser-only organiser. No document upload and no payment.

Organise my deposit deductions