England · Guides

Tenancy deposit deductions: an evidence-first check

Compare each proposed deduction with the agreement, condition records, photographs and supporting costs before you reply.

Short answer

A deduction should be tied to a specific loss, the tenancy records and supporting evidence. Ask for an itemised explanation before agreeing to an unclear amount.

What to do next

  1. Copy every deduction into a separate line with its amount.
  2. Match each line to the move-in record, move-out evidence and supporting cost.
  3. Mark missing evidence and ask a narrow written question about each gap.

Evidence to collect

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Scope and limits

This is a self-service information page for renters in England. It does not review your documents, decide a dispute or replace qualified help for urgent, high-value or complex matters.

Official sources

These official pages are the starting point for this England summary. Your tenancy type and dates can change the route.

Common questions

Common questions

Can a landlord or letting agent deduct any amount from a tenancy deposit?

A deduction should be tied to a specific loss, the tenancy records and supporting evidence. Ask for an itemised explanation before agreeing to an unclear amount.

Which records should I collect for “Tenancy deposit deductions: an evidence-first check”?

Start with: Lease or tenancy agreement and amendments, Move-in inventory or condition report, Move-out inspection notes or report, Dated photographs or video with room labels, Itemized statement of each deduction or charge, Invoices, receipts or good-faith estimates. Do not share names, addresses or account details publicly.

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